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Privacy Policy

1. Data Controller

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), you are informed that the personal data collected through this website will be processed by: Sergio Castro Navarro, General Health Psychologist, AA01241.

2. Purpose of the treatment

Personal data will be processed for the following purposes:

  • Manage information requests

  • Manage appointment booking

  • To provide psychological assessment and intervention services

  • Provide therapeutic follow-up

  • Comply with applicable legal obligations

3. Legitimation

The legal basis for processing the data is:

  • The consent of the interested party

  • The execution of the professional/contractual relationship

  • Compliance with legal health obligations

In the case of psychological services, the processing of health data is carried out in accordance with Article 9.2 of the GDPR.

4. Data Category

The following categories of data may be processed:

  • Identifying information (name, email, telephone)

  • Administrative data

  • Data relating to health (specially protected)

5. Confidentiality and professional secrecy

The data controller guarantees:

  • Compliance with professional healthcare secrecy

  • The confidential treatment of all data

  • The adoption of appropriate security measures

Health data will be treated with the highest level of protection.

6. Data retention

The data will be retained:

  • During the professional relationship

  • During the periods required by health regulations

  • While legal liabilities may arise

7. Recipients

No se cederán datos a terceros salvo:

  • Obligación legal

  • Requerimiento judicial

  • Consentimiento expreso del usuario

En caso de uso de plataformas tecnológicas (por ejemplo, sistemas de reserva o videollamada), podrán actuar como encargados del tratamiento bajo contrato conforme al RGPD.

8. User Rights

The user may exercise the following rights:

  • Access

  • Rectification

  • Suppression

  • Limitation of treatment

  • Opposition

  • Portability

To exercise these rights, you can send a request to sergio@castropsychology.com, attaching a copy of your identity document.

9. Minors

The services offered are aimed at adults.

In cases involving the care of minors, the following will be essential:

  • The consent of the parents or legal guardians

  • Verification of parental authority

10. Data Security

The manager applies appropriate technical and organizational measures to:

  • Prevent unauthorized access

  • Ensure data integrity

  • Protect sensitive information

11. Use of the web

The user guarantees that the data provided is truthful and up-to-date.

The use of the website for illegal purposes is not permitted.

12. Changes to the privacy policy

The responsible party reserves the right to modify this policy to adapt it to new legislation or case law.

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