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Terms and Conditions

1. Identification of the holder

  • Owner: Sergio Castro Navarro

  • Profession: General Health Psychologist

  • Membership number: AA001241

  • Professional address: Miranda de Ebro, Spain

  • Contact email: sergio@castropsychology.com

  • Telephone: +34 640 147 809

2. Object

  • The purpose of this website is to provide information about the health psychology services provided by the owner, as well as to allow the booking of professional appointments.

  • Access to and use of this website confers the status of user, implying full acceptance of these conditions.

3. Terms of use

The user agrees to:

  • Make proper use of the web and its content

  • Do not engage in illegal activities or activities contrary to good faith

  • Do not introduce viruses or systems that may damage the website

The owner reserves the right to modify the content of the site at any time.

4. Services offered

The services offered consist of:

  • Psychological assessment

  • Individual psychological intervention

  • Therapeutic follow-up

These services are intended for adults. In the case of minors, authorization from their legal guardians will be required.

5. Appointment booking

The user will be able to book appointments through the website.

Conditions:

  • The appointment will not be considered confirmed until express confirmation is received.

  • The user agrees to provide truthful information.

  • The holder may refuse or reschedule appointments for justified reasons.

6. Cancellation Policy

  • Cancellations must be made at least 24 hours in advance.

  • Otherwise, the session may be charged or the amount may not be refunded.

  • The professional reserves the right to modify or cancel sessions due to force majeure.

7. Economic conditions

  • The price of the services will be as indicated on the website

  • Payment can be made using [available payment methods]

  • In the case of prepayment, the indicated cancellation policy will apply.

8. Responsibility

  • The services provided are of a healthcare nature and are based on professional criteria, but:

  • Specific results are not guaranteed.

  • The user is responsible for their involvement in the therapeutic process

  • The information contained on this website does not replace personalized psychological care in any way.

9. Protection of personal data

  • In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD):

  • Personal data will be processed for the purpose of managing appointments and providing services

  • The user may exercise their rights of access, rectification, erasure, limitation and opposition

  • The data will be treated confidentially and in accordance with professional healthcare secrecy.

  • For more information, please see the Privacy Policy.

10. Intellectual Property

  • All content on this website (text, images, etc.) is the property of the owner or is licensed, and its reproduction without authorization is prohibited.

11. Applicable legislation

  • These terms and conditions are governed by Spanish law.

  • In case of conflict, the parties will submit to the courts and tribunals of the professional's domicile, unless otherwise provided by law.

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